One debt collection operation is boasting about a “revolutionary” approach to higher recoveries: just be nice to consumers. In its first five months of implementation, Baltimore-based Access Receivables said ...

First and second mortgages and auto loans saw a decrease in default rates for the third consecutive month in March, according to the S&P/Experian Credit Default Indices. Even the default rate with the fourth ...

JPMorgan Chase, the nation’s largest bank by assets, reported that mortgage loan volumes were $59.9 billion during the first quarter, up a significant 33 percent from the prior year and 14 percent from the prior ...

Consumers were more likely to pay their auto loans before their credit cards and mortgages in 2011, according to an update to a study by the credit bureau TransUnion. The so-called “Payment Hierarchy” update ...

Discover Financial Services said its first-quarter profit surged 36 percent, bolstered by a 7 percent jump in Discover card transactions and record low delinquencies and charge-offs. Customers swelled card and other ...

U.S. consumers continued to reduce balances tied to mortgages and home equity lines of credit in the fourth quarter of 2011, while other forms of debt, including credit cards and student loans, edged upward. Overall, ...

A mortgage servicing subsidiary of Bank of America has agreed to settle Federal Trade Commission charges that it illegally assessed more than $36 million in fees against homeowners already having trouble paying ...

Credit standards on commercial and industrial loans “changed little” in the final months of 2011, just as U.S. banks saw stronger demand for these types of loans, according to the latest quarterly survey of ...

Updated: 04.16.2012: Payday loans provide consumers quick cash, but they also are notorious for terms that can equal an annual percentage rate of more than 400 percent. Often, these small-amount loans must be repaid ...

American Express profit rose 12 percent in the fourth quarter, with more customers spending on their cards and much fewer opting to stop paying on their balances. AmEx also took in higher travel commissions and ...